Anonymous
map-marker Mcdonough, Georgia

Unauthorized AutoRenewals

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
They have charged my account $150 without my permission and there is no way to call and cancel as the number does not exist on WhatsApp so if you are overseas you will not be able to call and cancel. There was no prior notification to suggest that they would be renewing my membership. Will be deleting my membership immediately and disputing credit card payment via Bank.
View full review
Ekta t Bcc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can't login

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Please look at my complaint that I filed. I have not been able to login into my account which is paid. An entire month has been without access out of what I paid for. Neither do I get otp on email nor on my number while get rest of the notifications on them. Your customer care also wasn't able to solve it. Your customer care number is hardly reachable first of all.
View full review

Preferred solution: Full refund

Anonymous
map-marker Loughton, Essex

Trying to log in as a paid member but no success

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Trying to log in but unable to log so trying to change password i am getting messages. Please otp number sent successfully but i am not reciving it on my phone.I keep getting your automated message we are trying to resolve the issue for past 7 days yet nothing has been done. I am paying for the service which I can't access. If my issue is not resolved with in 24 hours 31/12/23 I demand refund for the balance days. Thankyou Aron Shah( sending message through pissed consumer)
View full review
Nitin B Qcf

Unable to upload verification document

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was not able to reach customer support itself dont know if the customer service number is active or not
View full review

Preferred solution: Upload verification documents

Harinarayanan V

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palakkad, Kerala

No response for repeated complaints

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bharat Matrimony - No response for repeated complaints

I am a customer of Kerala Matrimoni since Jan2020.

This 25/1/24 I took Assistance service by paying Rs 26500/ to one RM who was in touch with me with other profiles.

I paid money gpay to the link he sent.

Second day I told him the profile is not upgraded as I checked my kerala Matrimoni site.

I also noticed my Nair Matrimoni profile is upgraded.

Repeated request unheard, when complained on help line I get resolved messages within minutes.

When asked they say both Kerala & Nair Matrimoni are same, however they wont upgrade my profile in Kerala Matrimoni.

With effective from 5 th Feb I was told when you take Asst service, they give access to both Nair & Kerala Matrimoni.

Again I requested to sympathetically consider my request as my son in USA cannot get access to Nair Matrimoni, they refused

View full review

User's recommendation: DO NOT TAKE ASSISTED SERVICE. All fraud suspected with my experience last one month. They are not professional

Anonymous
map-marker Delhi, Delhi

It's a scam

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bharat Matrimony - It's a scam
Bharat Matrimony - It's a scam - Image 2
Bharat Matrimony - It's a scam - Image 3
Bharat Matrimony - It's a scam - Image 4
Bharat Matrimony - It's a scam - Image 5
They do not have a transparency about the membership They took 4000 buck for 75 contact where many of them are fake profiles. They do not care of the customers and they have no refund policy..
View full review
Mrinalini S Lny

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No worthwhilw matches, took paid services , after one months they blocked my access saying someone had made a complaint that I was from some matrimony group. They are using this excuse to stop service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bharat Matrimony - No worthwhilw matches, took paid services , after one months they blocked my...
I took paid services , after two months they blocked my access saying someone had made a complaint that I was from some matrimony group/ site. Without checking ,they have stopped the service and removed my registered ID from the site.Even after repeated calling the customer care people are not helping in any way.. They have stopped the service before completion of the term, which is breach of contract, as I had been given access for the accessing the profiles for 90 more days but it has been abruptly stopped. And I am being harrassesd by their sales team
View full review

Preferred solution: Deliver product or service ordered

Elmyra Wga

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disappointed and feel cheated

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I signed up for premium service , but they could not even share one proper profile. All of them were fake. Lost my hard earned money. Within 2 minutes they convinced me for payments and never even shared 2 profiles.
View full review
Loss:
$19000
Cons:
  • Fraudsters
  • Cheaters
  • Looters

Preferred solution: Full refund

User's recommendation: Never rely on them. Never go for premium service.

Rahul S Wbd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Company asked for personal document to verify account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Bharat Matrimony - Company asked for personal document to verify account
Bharat Matrimony - Company asked for personal document to verify account - Image 2

Hello,

Please stay away from this company. They lure you into subscribing and then a few days down the line they start asking for personal documents for verification that are buried in their terms and conditions.

I do not trust anyone with my personal document such as DL or passport or ID card of any sort because you do not know how it may be used. I declined to provide these documents and they disabled my account. I asked them to refund the subscription amount that I was conned into buying without the document being asked upfront. They haven't refunded and keep telling to provide the documents.

They also mentioned that they do not have any option to refund. Can you believe it!

They should have asked for the documents before accepting the money.

They are behaving like online scammers.

Moreover, I do not think that this matrimonial site is good for folks residing outside of India as there are very few NRI profiles. Website loads the pics much slower too.

View full review
Loss:
$70

Preferred solution: Full refund

User's recommendation: Dont subscribe, just stick to free account if you have to.

Anonymous
map-marker Mumbai, Maharashtra

For public and customer awareness

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The worst website ever seen. There is no grievance customer cell. In my case, I have taken paid service and in return, I did not get any services. I could not see my partner's photo at all as if I was availing free service. At the call center, I lodged two complaints and thereafter email was also sent to the customer care ID. But it's useless. So be careful and request to not to alai service.
View full review

User's recommendation: Negative

Jay P Ylw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

FAKE profiles

ALL profiles photo are mixed up many profiles have NO PHOTO and when contacted only begging for MONEY ??
View full review
Cons:
  • Fake profile abuse of personal data and extortion

Preferred solution: warn the public

User's recommendation: DON'T SHARE PHOTO on MATRIMONIAL SITES

Anonymous
map-marker Patna, Bihar

Added to different community without permission

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
i made payment to bengali matrimony but they added my profile to baniya matrimony and upgraded the profile there. Now they are not co operating with me at all to upgrade my profile in my community.
View full review
PK S Iip

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mumbai, Maharashtra

Membership ID:H1264**** Claim for refund of Renewal fee which deducted without my approval

Dear Sir/ Madam Reference : Membership ID:H1264**** Matrimoney ID was created for my sister Deepika Mishra and paid membership was taken on 17 Sep 2023 by paying membership fee through my credit card. A membership renewal fee of Rs.3540/- was deducted from my credit card on 16th Dec 2023 without my permission which is unfair and highly unprofessional. I was not using the services anymore since long time and did not want to renew it. You are requested to refund this amount with immediate effect. Dr. P K Sharma
View full review

User's recommendation: Very prompt action after writing through PISSED Consumer. Bharat matrimony has sent an email to me confirming the refund of full amount which will be credited to my account within 7-10 working days. Thanks a lot, to PISSED Consumer for this prompt action.

Sanjay G Duk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why the app goes off

I cant log in it is happening very frequently.if it goes on I have to cancel my subscription. You guys need to refund
View full review
new m Amw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst service ,Fake promise

They are just looting money After taking 2 assisted service even they can't arrange any single meet up or response everytime we need to follow-up them no any guidance or support from their side Manju +91 9384* ***05 is the one handling my profile she can't even send proper file Ayesha banu+91 9344* ***15 is the one manager ,straight away she is threatening me after my mail complaint,u can't do anything,ur mail will come to me only How the mafia u people are
View full review

Preferred solution: Full refund

Anonymous
map-marker Little Elm, Texas

Not able open app and Change mobile number

I tried to change mobile number but it is not working. I would like to remain old number, but app itself not opening
View full review

Brands Related to Bharat Matrimony

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article