245 views
New Reviewer
1 comment
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.0

For the record, I'm an Indian male located in the U.S. and signed up for their free account two months back. If I had to use one word to describe their site, service and my overall experience then I would use the colorful word ***

I can write a Bible on how mediocre and a complete waste of time their service is but I'm going to stick with the main points. But before I go into that let me tell everyone on here that if you open a free account on their site it is a total waste of your time. They don't promote your profile at all. They have made the site in such a way that you are forced to pay to get any exposure.

They disabled my login for the first time because they claimed I didn't verify my mobile number which I never received any message or email requesting me to do so. The only way I found out was after I called their so called U.S. based toll free number that is relayed to a call center in India. After I verified my phone number two months later they disabled it again for no reason. I called them multiple times and finally one of their lousy call center reps told me I have to a) send a copy of a government issued ID or passport b) send my education certificate i.e. diploma c) my pay stubs or bank statements showing my income. I refused to do so and they kept my login disabled.

I'm not applying for a job or bank loan here. They are making their users jump through hoops to use their site. This is all just a waste of time. Guys and girls and parents read the reviews on this any many other sites. They are all accurate. Be very careful. You can't trust this company and give them the information they want. How can you trust their call center staff? I highly doubt they do background checks. They probably take down all your information and sell it off to hackers.

Nowadays there is so much fraud, identity theft, hacking, and scams going on. It's not worth the frustration, possible financial loss and loss of time. They say they want to all this information to protect from fake profiles but there's other ways to do so. They are not a government authority that can ask such information. Besides they probably make so many fake profiles themselves to show they have users.

There's so much fraud going on in India. Read the news and you will see. Don't get entangled in a scam. India does nothing to regulate these sort of sites and such scams. Look at all the Indians in India and U.S. that were involved in an enormous fake IRS scam that stole millions from U.S. based victims.

If you want to open an account with Bharat Matrimony then go ahead but be smart and don't give out any personal information and DON'T PAY THEM DIRECTLY IF YOU DECIDE TO GO WITH A PAID ACCOUNT. USE PAYPAL WITH A CREDIT CARD SO YOU CAN FILE A CHARGE-BACK WITH YOUR CREDIT CARD COMPANY WHEN YOU ARE NOT SATISFIED AS I GUARANTY YOU WILL NOT BE HAPPY WITH THEIR POOR SERVICE AND PLATFORM.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Bharat Matrimony Cons: Customer care, Bad english by call center, Asking personal confidential information, No us based call center staff, Forcing users to pay for service.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Diya Cnt

managers Kiran and BIbin from karnataka are fraudsters snatching money and sending the numbers which are in their own fraudsters contact number

Bharat Matrimony Reviews

  1. 57 reviews
  2. 15 reviews
  3. 2 reviews
  4. 1 review
  5. 2 reviews
Bharat Matrimony reviews